Water Mains Tap Wont Turn Off

If the tap still won t close and if it s an emergency please call us on 13 13 75 and we will endeavour to get someone to your property within 2 hours.

Water mains tap wont turn off. It s often located under the stairs or in a cupboard. If you are unable to turn the tap to the close position clockwise try turning it anticlockwise first to break the seal then back clockwise to the close position. Tap difficult to turn on or off. If it is stuck do not attempt to force it.

If it s got a lot of lime scale on it it might be worth trying to remove this with. Can you free up your own stop tap. If a stop tap has seized up it s probably scaled up and full of debris rather than rusty. Turn off the hot water from your hot water unit and this will stop the water from running.

Old taps may become difficult to turn on or off. Or you may find not much water comes out this can be because the valve is worn out or scaled up. When your tap won t turn off. Plumbing parts are made of non ferrous metals such as brass or copper so they corrode and scale up rather than rust.

Follow the steps below if you can t shut off your water. You ll nee to remove the valve similarly to changing the washer see fixing a dripping tap once you get the valve out inspect it. When in this situation don t panic. Alternatively if it s the cold water tap you will have to turn off your water meter at the front of your property.

Once you have turned this off then you should have no more cold water coming through the taps but if there is still a continues flow after a couple of minutes then the most likely reason is because. Once this has been done if you have the tap washers or jumper valves as they are correctly termed. Firstly and most commonly when you have a tap not turning off it is a good idea to familiarise yourself where the mains water stopcock is located just like in the picture above for where the green arrow is pointing to. You can replace these yourself.

If you still need to turn off the mains water supply the next step is to try the stop tap in your home.